Refund Policy

If you are unhappy with your purchase for any reason, please contact us at hello@buzzkillwines.com. We have a money-back guarantee, and we are happy to issue a product refund if you are not satisfied with your purchase.
*Please note that the money-back guarantee is valid up to 30 days after your purchase. If the purchase is past 30 days, online credit can be issued.
**Please note that the refund does not include shipping cost.**
You can always contact us for any return question at hello@buzzkillwines.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Returning Products

Given that our products are perishable, we cannot accept returns. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.